Changed your mind
Cancellations and refunds
Fourteen days. No restocking fee. No interrogation.
14 days
To decide
From the day it is delivered. Unworn, with the pouch and card, in any condition a courier can carry.
Free
Replacement
Any manufacturing fault gets replaced whatever the timeline. Plating and stone setting are on us.
5–7 days
Money back
Refunds reach the source account within five to seven working days of the pair reaching us.
How a return works
Message us
WhatsApp or email with your order number. One line is enough.
We arrange pickup
Reverse pickup on serviceable pincodes. Elsewhere we send a prepaid label.
Quick check
We open it, confirm it is unworn, and start the refund the same day.
Refunded
Back to the original method. Cash on delivery refunds go to a bank account you give us.
- Cancel free of charge any time before dispatch.
- Points earned on a refunded order are reversed with it.
- Pierced jewellery worn beyond a try on cannot be returned, for hygiene reasons.